74bd Privacy Policy

74bd collects personal information through several channels in the course of providing its online casino and sports betting services to players across Bangladesh. The categories of information we collect, and the circumstances in which we collect them, are set out below.

Account registration data: When you open a 74bd account, we collect your full legal name, date of birth, residential address (including city — whether Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or elsewhere in Bangladesh), email address, and mobile phone number. This information is required to verify your identity, confirm your age eligibility (18+), and operate your account.

Identity verification documents: In compliance with our Know Your Customer (KYC) and anti-money-laundering obligations, 74bd may request copies of government-issued photo identification (such as your National Identity Card or passport), proof of residential address (such as a utility bill or bank statement), and proof of payment method ownership (such as a screenshot of your bKash or Nagad account). These documents are collected, stored, and used solely for verification purposes.

Financial transaction data: We record details of all deposits and withdrawals made through your 74bd account, including transaction amounts in Bangladeshi Taka (৳), payment method identifiers, transaction timestamps, and transaction reference numbers. This data is retained for accounting, fraud prevention, and regulatory compliance purposes.

Platform usage data: We automatically collect technical and behavioural data when you interact with the 74bd platform, including your IP address, device type and operating system, browser type and version, pages visited, session duration, games played, bets placed, and clickstream data. This information helps us improve platform performance, detect fraud, and personalise your experience.

74bd does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal information, we will delete that data immediately and close the associated account.

74bd uses the personal data we collect for specific, legitimate purposes. We do not process your data for any purpose that is incompatible with the reasons listed below, and we do not use your data to make fully automated decisions that have a significant legal or similarly significant effect on you without human oversight.

• Account management: To create, maintain, and administer your 74bd player account, including processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks.
• Identity and age verification: To confirm that you are at least 18 years of age and to comply with KYC obligations, in line with anti-money-laundering best practices.
• Service delivery: To provide you with access to casino games, sports betting markets (including cricket BPL, IPL, T20 World Cup events), live dealer tables, and all other 74bd platform features.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct as described in the 74bd Terms & Conditions.
• Customer support: To respond to your queries, resolve disputes, process complaints, and provide assistance via email or live chat.
• Legal and regulatory compliance: To meet our obligations under applicable laws, to respond to lawful requests from regulatory or law enforcement authorities, and to maintain records required for audit purposes.
• Platform improvement: To analyse usage patterns, diagnose technical issues, test new features, and improve the overall performance and user experience of the 74bd platform.
• Responsible gaming: To monitor gambling behaviour, identify signs of problem gambling, apply self-exclusion or deposit limits where requested, and deliver responsible gaming communications in line with the Responsible Gaming Policy.
• Marketing communications: Where you have opted in to receive promotional communications, to send you information about 74bd bonuses, seasonal promotions (such as Eid, Pohela Boishakh, or Victory Day offers), and new games or features. You may withdraw this consent at any time by contacting our support team.

74bd does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment service providers: We share the transaction data necessary to process your deposits and withdrawals with payment partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and participating banks (Sonali Bank, BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank). These providers process your data only as necessary to complete your requested transactions and are contractually prohibited from using it for any other purpose.
• Game content providers: Certain game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive limited technical identifiers to facilitate game session management. These providers do not receive your full identity profile or financial data.
• Identity verification providers: We may use third-party KYC service providers to assist in verifying the identity documents you submit. Such providers operate under strict data processing agreements with 74bd.
• Legal and regulatory authorities: 74bd may disclose your personal data to law enforcement, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or in connection with the investigation of fraud or other criminal activity.
• Professional advisers: We may share your data with our lawyers, accountants, and auditors where necessary in connection with the legal and financial operation of the 74bd business, subject to obligations of professional confidentiality.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of 74bd assets, your personal data may be transferred to the acquiring entity, provided that the acquiring entity agrees to honour this Privacy Policy or provides you with equivalent protections.

In all cases where 74bd shares data with third parties, we apply appropriate contractual safeguards to ensure those parties process your data only for the stated purpose and in a manner consistent with this Privacy Policy.

74bd uses cookies and similar tracking technologies on the 74bd.club website to ensure the platform functions correctly and to understand how players interact with it. A cookie is a small text file placed on your device by a web server. The cookies used by 74bd fall into the following categories:

74bd does not use third-party advertising cookies, behavioural profiling cookies, or cross-site tracking cookies of any kind. We do not share cookie data with advertising networks or social media platforms.

You can manage cookie preferences through your web browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before a cookie is placed. Please note that disabling strictly necessary cookies will prevent you from logging in to your 74bd account and accessing platform features.

Continued use of the 74bd platform following our notice of cookie use constitutes your acceptance of our use of cookies as described in this section. If you have questions about specific cookies used by the platform, please contact [email protected].

74bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your active account relationship with 74bd, and for a minimum of five years following the closure or termination of your account. This retention period is required to meet anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of seven years from the date of each transaction, in line with standard financial record-keeping requirements applicable to the online gaming sector.
• KYC documents: Retained for a minimum of five years following the completion of the verification process or the closure of your account, whichever is later.
• Customer support communications: Retained for three years from the date of the last communication in a support thread, to enable us to reference prior interactions when responding to follow-up queries or disputes.
• Technical and usage data: Retained in identifiable form for up to 24 months, after which it is either deleted or anonymised for long-term platform analytics purposes.
• Marketing consent records: Retained for the duration of the consent, plus three years following withdrawal of consent, to demonstrate compliance with consent-based marketing obligations.

When your data is no longer required, 74bd employs secure deletion procedures to ensure it is permanently and irreversibly removed from our systems and from the systems of any third-party processors acting on our behalf.

74bd stores all personal data on servers maintained with appropriate physical and technical security controls. Access to stored personal data is restricted to 74bd personnel and authorised service providers who have a legitimate operational need to access it.

As a player whose personal data is processed by 74bd, you hold a number of important rights in relation to that data. 74bd is committed to honouring these rights promptly and transparently. The rights available to you are set out below:

To exercise any of the above rights, please contact the 74bd Data Privacy team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 72 hours and provide a substantive response within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons for it.

Please note that certain rights are subject to limitations. For example, we cannot delete data that we are legally required to retain for anti-money-laundering or financial compliance purposes. Where a limitation applies, we will explain this clearly in our response to your request.

74bd takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Our key security measures include:

• 256-bit SSL/TLS encryption: All data in transit between your device and the 74bd platform is encrypted using industry-standard SSL/TLS protocols, rendering it unreadable to any third party who might intercept it.
• Encrypted data storage: Sensitive data at rest — including identity documents, payment references, and account credentials — is stored in encrypted form. Passwords are hashed using a one-way cryptographic algorithm and are never stored in plaintext.
• Access controls: Access to systems holding personal data is restricted on a strict need-to-know basis. All 74bd staff with data access privileges are subject to background screening and are trained in data protection obligations.
• Multi-factor authentication: Administrative access to 74bd's backend systems requires multi-factor authentication. We also strongly encourage players to enable two-step verification on their accounts.
• Regular security audits: 74bd conducts periodic internal and third-party security reviews to identify and remediate vulnerabilities in our systems and processes.
• Incident response: 74bd maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected players without undue delay and take immediate steps to contain the breach and mitigate its effects.

While 74bd applies rigorous security measures, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by maintaining the confidentiality of your password and logging out of the platform when using shared or public devices.

74bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the Policy, we will display a prominent notice on the 74bd platform and update the "Last Updated" date at the top of this document. For significant changes that materially affect how we use your personal data, we will also send a notification to the email address registered on your account.

Your continued use of the 74bd platform following notification of a Privacy Policy update constitutes your acceptance of the revised Policy. If you do not agree with any change, you may close your account by contacting our support team, in which case any remaining real-money balance will be returned to your registered payment method subject to standard verification procedures.

We recommend reviewing this Privacy Policy periodically — at minimum once every six months — to remain informed of how 74bd collects, uses, and protects your personal data.

Privacy enquiries and data rights requests should be directed to the 74bd support team using the contact details below. We do not have a separate Data Protection Officer contact address; all privacy matters are handled directly by our support and compliance team.

• Email: [email protected] (subject line: "Privacy Enquiry" or "Privacy Rights Request")
• Response time: Within 4 hours for general enquiries; within 30 days for formal data rights requests
• Support availability: 24 hours a day, 7 days a week, including Bangladesh public holidays